Our office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday.
Emergency Calls
Emergency calls are taken 24 hours a day, 7 days a week. Call our customer service number at (843) 727-6800, then select option 1 to report a problem.
Account Information
You can get information on your account 24 hours a day through our automated phone system or on our web site. Call 727-6800 or sign up for online bill payment; you will need your account number or the social security number associated with your account. |
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Holidays
Charleston Water System offices will be closed in observance of the following holidays:
- New Year's Day
- Martin Luther King Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
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