WRITE DOWN your password and keep them with you. The Charleston Water System does not maintain a record of applicants' usernames or passwords. You will need this information for future access to our system.

The questions below will allow you an opportunity to access your account in the event you have forgotten your username and password. WRITE DOWN your secret questions and secret answers and keep them with you. We do not maintain a record of your responses. You may need this information for future access to our system.